Stefano Scalzo

Manager, Design Services – Infrastructure Planning and Delivery
Department of Health & Human Services

11:30 AM Greater Collaboration and Engagement with Clinicians and Patients Throughout the Design Process


9:00 AM Using Design Thinking to Improve Health Outcomes: Encouraging Stakeholders to Think Creatively and Managing Cultural Change During Capital Investment

We know that today more so than ever, we must innovate to progress the delivery of better quality health services preferably more aligned with effecting the determinants of health.

But how do we garner radical thinking and true innovation amongst clinicians often tasked with preparing new models of care? Furthermore, how can Design Thinking elicit this change?

Transformative thinking and the ability to bring creative ideas to life is empowering and as healthcare professionals, we’re presented with opportunities to influence business leaders to foster practices that enable cultures of innovation to thrive.

For real innovation to take practice, change management must form part of the journey. This interactive workshop is designed to provide insights and knowledge in the application of Design Thinking and provide a practical, first-hand experience of an ideation tool that can be applied in your business context.

Learning Outcomes will include:
  • Design Thinking and ideation
  • Radical thought, problem identification and assumption challenging
  • Imagineering
  • The Equisse Strategy- empowering clinicians to innovate
  • Journey mapping and communication
  • Concept design and design development
  • Learning from the arts
  • Assessing how to implement some immediate innovation in your area